U.S. Shipping and Delivery Policy

Processing and Transit Estimates

Allow 1–2 business days for handling before shipment. The carrier's estimated delivery window is then 4–6 business days, although weather, peak periods, or service interruptions may affect timing. puracy applies this rule to the relevant orders and requests. It is set out here to help customers understand the applicable next steps.

Address Accuracy and Delivery Problems

As part of the service provided by puracy, check the shipping address before submitting an order and contact support@puracybay.shop immediately about a correction. For loss, damage, an incomplete delivery, or a tracking concern, reach support@puracybay.shop or 502-608-6308. This detail supports a clear understanding of the service standard that applies to the request.

United States Shipping Only

The approach used by puracy is as follows: We serve U.S. delivery addresses only. Free standard shipping applies to every United States order, and destinations outside the country are excluded. It is set out here to help customers understand the applicable next steps.

Tracking and Dispatch Notice

For customers of puracy, when the parcel leaves fulfillment, shipment confirmation includes a tracking number. Carrier systems may not display movement immediately. This statement is provided to keep the related customer experience clear and predictable.

Merchant Information

• Brand/store name: puracy
• Contact email: support@puracybay.shop
• Telephone: 502-608-6308
• Physical and return address: 2456 Brentwood Dr, Clearwater, Florida, 33764, United States